FAQ | CONTACTS

We’re Here If You Need Us

DO YOU HAVE ANY STORES?

No, we are a specifically online for now. Some “pop up” stores may arrive from time to time so keep your eyes pealed.

HOW CAN YOU CHARGE SUCH LOW PRICES?

The watch industry is controlled by large conglomerates that own many brands from high end to low. Most watches cost 3 to 5 times what they should be sold for. We don’t have resellers or have to pay high advertising or royalty fees so we can offer a great quality watch, donate another and still keep our operations running.

ARE YOU A NON PROFIT?

No we are a “for profit” company… but with a great cause behind us.

DO YOU SELL OTHER WATCH BRANDS OR LADIES WATCHES?

No, we only sell HTP specially designed watches and the HTP-M is our new unisex model.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes we do, please contact us for your shipping needs or costs.

DO YOU REALLY GIVE OUT A WATCH FOR EVERYONE SOLD? AND HOW DO YOU DISTRIBUTE THEM?

Absolutely. Every time you purchase a HTP watch another will be given.
We distribute them every 6 months to collect inventory and are given to specially selected NPO’s who help us distribute the watches to medical operations around the world.

IS SHIPPING INCLUDED?

Yes we offer free ground shipping in the U.S. Orders outside of the U.S. please inquire for shipping rates.

HOW LONG WILL IT TAKE FOR ME TO GET MY WATCH?

Due to the fact that we work with low inventory, expect to two to three weeks for delivery, but usually is less.

WHAT IS THE WARRANTY ON THE WATCHES?

One year warranty on the movement.

HOW DO I PAY?

We accept all forms of credit cars and debit cards through Authorized.net

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IS PAYMENT SECURE?

Your privacy is our number one concern. Authorize.NET has one of the most secure third party payment systems in the country.

WHAT IS YOUR REFUND POLICY?

We offer a 30 day no questions asked refund, all we ask is that the watch not be scratched or damaged.